Good to know...

    You've got 28 days to send something back to us from the day you receive it.

    We've gone paperless! You'll no longer receive a delivery note in your parcel. Use the returns portal to get your trackable returns label, just follow the easy steps below.

    We can't offer refunds on cosmetic and pierced jewellery or swimwear and lingerie if the hygiene seal has been broken.

  • 1

    Repack your items.

  • 2

    Select your carrier and go to the portal and let us know what you want to return and why.

  • 3

    Once you have processed your return in the portal you're ready to post it off! Make sure you keep proof of postage!

    • Returns are FREE
    • Print label at home
    • Take your parcel to any Post Office

Returning from outside the US?

  • To download a new returns label, select your country from the drop down menu.

    Get Label