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Aqua (Water), Butyrospermum Parkii (Shea) Butter, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Parfum (Fragrance), Cetearyl Alcohol, Olea Europaea (Olive) Fruit Oil, Phenoxyethanol, Aminomethyl Propanol, Glyceryl Stearate, PEG-20 Stearate, Theobroma Cacao (Cocoa) Seed Butter, Ethylhexylglycerin, Carbomer, Acetyl Cedrene, Benzyl Alcohol, Benzyl Cinnamate, Benzyl Salicylate, Coumarin, Eugenol, Hexamethylindanopyran, Isoeugenyl Acetate, Juniperus Virginiana Oil, Linalyl Acetate, Tetramethyl Acetyloctahydronaphthalenes
Extended returns Orders placed from Oct 29, 2026 have until Jan 5, 2027 to return their order
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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Aqua (Water), Butyrospermum Parkii (Shea) Butter, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Parfum (Fragrance), Cetearyl Alcohol, Olea Europaea (Olive) Fruit Oil, Phenoxyethanol, Aminomethyl Propanol, Glyceryl Stearate, PEG-20 Stearate, Theobroma Cacao (Cocoa) Seed Butter, Ethylhexylglycerin, Carbomer, Acetyl Cedrene, Benzyl Alcohol, Benzyl Cinnamate, Benzyl Salicylate, Coumarin, Eugenol, Hexamethylindanopyran, Isoeugenyl Acetate, Juniperus Virginiana Oil, Linalyl Acetate, Tetramethyl Acetyloctahydronaphthalenes
Extended returns Orders placed from Oct 29, 2026 have until Jan 5, 2027 to return their order
Something not quite right? You have 21 days from the day you receive it, to send something back.
Please note, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, adult toys and swimwear or lingerie if the hygiene seal is not in place or has been broken.
Items of footwear and/or clothing must be unworn and unwashed with the original labels attached. Also, footwear must be tried on indoors. Items of homeware including bedlinen, mattresses and toppers, and pillows must be unused and in their original unopened packaging. This does not affect your statutory rights.
Click here to view our full Returns Policy.
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FAQs
XCover is an authorised protection provider for Debenhams, with over 7 million customers globally and an average 4.7 out of 5 stars from thousands of reviews on Google and Trustpilot. XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or it has damages or defects that aren't covered by the manufacturer's warranty.
XCover's simple, fast and stress-free repair and replacement process delivers peace of mind if your item is stolen or has damages or defects that aren't covered by the manufacturer's warranty. XCover’s easy, digital process is simple with quick payouts on approved claims.
Before submitting a claim, you need to gather all the details and documents to support your claim. This helpful article has a guide to what documents you may need based on your claim reason.
When you're ready to submit your claim, log in to your XCover Account, select the XCover Protection you would like to claim for and then select ‘Make a Claim’.
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For more information about claims submission, please check XCover Help.