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Delivery information
View returns informationDelivery option Delivery times Delivery cost UK Standard Delivery Up to 4 working days (Delivery days Monday to Saturday) £3.99 per order UK Next Day Delivery Order before 11pm.£5.99 per order Evri Standard Parcel Collection Up to 8 working days (Delivery days Monday to Saturday) £3.99 per order Evri Next Day Parcel Collection Arriving in shops between 12pm and 5pm if ordered before 11pm£5.99 per order DPD Predict Delivery Select your preferred day and DPD will advise of the 1hour delivery window £5.99 per order Click here for further information.
MyHermes Parcel Shop is a new parcel collection service, with over 4,500 nationwide ParcelShops open from early until late, 7 days a week.
You can collect your order from your nearest MyHermes Parcel Shop. Just bring your collection code and ID with you when collecting your order.
Your order will be held at the store for 10 days, before being returned back to us at MissPap. Delivery to your nearest ParcelShops will be between 12:00 and 18:00. You will receive regular SMS messages keeping you up to date on your delivery. A form of identification will need to be produced when collecting the parcel
Acceptable forms of identification
- Birth Certificate
- Citizen Card
- Customer Statement or Order Confirmation
- Foreign ID Card
- NI Card
- Passport
- Tenancy Agreement
- UK Biometric Card
- UK Driving License
- Utility Bill
HUBBOX: THE EASY TO USE PARCEL COLLECTION SERVICE, WITH OVER 4,200 LOCATIONS ACROSS THE UK
- Simply select the HubBox Collect Point nearest to you
- You will receive a confirmation email once your order has been placed
- Once your order is ready for collection, you will receive an email with your unique Collection Code. Please bring this with you or a form of ID with your name
- Collect at a time convenient to you: shops are open 7 days a week until late
InPost 24/7 Parcel Locker
Collect your order from nearly 1,200 InPost lockers nationwide for £3.99.
All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! Simply choose the locker that’s most convenient for you - whether that’s close to home, work, gym or another place you frequently visit. Orders will arrive in lockers between 12pm and 7pm and will be held in the locker for 72 hours.
All InPost lockers are accessible 24/7! Orders will arrive in lockers between 12pm and 7pm and be held in the locker for 72 hours.
All InPost Lockers are in well lit, safe and secure areas with ample parking. Locations include supermarkets, petrol forecourts and train stations.
All InPost Lockers are in well lit, safe and secure areas with ample parking.
To see how easy it is to collect your order see our video here.
To see how easy it is to collect your order see our video here.
Watch Video -
Returns information
View delivery informationWe hope you are satisfied with all of your purchases but if you ever need to return an item, you can do so within 28 days from the date your parcel arrived.
Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken.
Click here to view our full Returns Policy.