Customer Care

Delivery Info

Customer Care

Hey! You will receive a delivery notification email with tracking information as soon as your order is dispatched.

Delivery Rates & Delivery

Delivery option Delivery times Delivery cost

* Please note: Working days excludes weekends and bank holidays.
The delivery times shown are from the order date.

A signature may not always be required for delivery and if there is no one available to take delivery our carriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.

If you have any further questions related to your delivery, please contact our Customer Care team.

Please be advised we cannot offer Next Day Delivery to the following towns - Arklow, Ballincollig, Bandon, Bantry, Carrigline, Charleville, Clonakilty, Co Subs, Kinsale, Midleton, Skibbereen, Youghal, Barnatra, Dummanway, Enniskeane, Drimoleague.

Standard and Next Day Delivery Parcel Connect

Parcel Connect is a new parcel collection service with over 1,000 stores across the Republic of Ireland to make it super easy to collect your orders.

Using the service is simple—just select the Parcel Connect delivery option at checkout and choose the most convenient store for delivery. Once your order has been delivered to your chosen store, you'll receive an SMS with a PIN code which you use to collect your order.

If you don't collect your order in 3 days they’ll give you a little nudge by sending over a second notification. But please don’t leave it too late as orders not collected after 5 days will be returned to Nastygal (so bump it to the top of your to-do list).

NGVIP - UNLIMITED Next Day Delivery*

Get UNLIMITED Next Day or Standard Delivery + FREE returns for a full year.
Plus, you’ll be in the know with all of our exclusive offers.
Just add to bag (like you would a product), and the discount will automatically be applied at checkout when selecting the Republic of Ireland Next Day or Republic of Ireland Standard Delivery option.

Buy now>

*Republic of Ireland Next Day Delivery is available if ordered by 1pm Monday to Thursday or for Dublin County if ordered by midnight Monday to Thursday or by 8pm Friday. The Republic of Ireland Standard Delivery service is available for all, please place your order in accordance with Nasty Gal's delivery timescales.