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Delivery information
View returns informationShipping option Shipping times Shipping cost Australia Standard Delivery Up to 10 business days (8 days metro, 10 days non metro) $14.99 per order Australia Express Delivery Up to 6 business days *metro areas only $21.99 per order Click here for further information.
MyHermes Parcel Shop is a new parcel collection service, with over 4,500 nationwide ParcelShops open from early until late, 7 days a week.
You can collect your order from your nearest MyHermes Parcel Shop. Just bring your collection code and ID with you when collecting your order.
Your order will be held at the store for 10 days, before being returned back to us at MissPap. Delivery to your nearest ParcelShops will be between 12:00 and 18:00. You will receive regular SMS messages keeping you up to date on your delivery. A form of identification will need to be produced when collecting the parcel
Acceptable forms of identification
- Birth Certificate
- Citizen Card
- Customer Statement or Order Confirmation
- Foreign ID Card
- NI Card
- Passport
- Tenancy Agreement
- UK Biometric Card
- UK Driving License
- Utility Bill
InPost 24/7 Parcel Locker
Collect your order from nearly 1,200 InPost lockers nationwide for £3.99.
All InPost lockers are accessible 24/7 meaning no more queues or waiting in, enabling you to collect your order at your earliest convenience in as little as 7 seconds! Simply choose the locker that’s most convenient for you - whether that’s close to home, work, gym or another place you frequently visit. Orders will arrive in lockers between 12pm and 7pm and will be held in the locker for 72 hours.
All InPost lockers are accessible 24/7! Orders will arrive in lockers between 12pm and 7pm and be held in the locker for 72 hours.
All InPost Lockers are in well lit, safe and secure areas with ample parking. Locations include supermarkets, petrol forecourts and train stations.
All InPost Lockers are in well lit, safe and secure areas with ample parking.
To see how easy it is to collect your order see our video here.
To see how easy it is to collect your order see our video here.
Watch Video -
Returns information
View delivery informationWe're bummed things didn't work out for you, but here's the good news: you get 30 days to return your items starting from the day you receive your dispatch email.
Click here to view our full Returns Policy.