Returns

 

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Your Returns Policy

We hope that you are happy with your purchases from MISSPAP.COM, however, if you’re not completely happy with your purchase you can simply send your item/items back to us. Items that you wish to return must reach us no later than 14 working days from the date you receive them. We will not accept returns after this time has passed. Eligible items may be returned for Store Credit Only. Please note, return shipping costs are the customers responsibility. All items listed as Final Sale will not be eligible for return.

Returned items must be in original condition, unworn, and unwashed (free of any stains from makeup, deodorant, or wear) with all product tags attached.

 

What if my item is damaged?

If there is any fault with your item please notify us within 24hrs of receiving the goods with an image indicating the fault so we can investigate this. If not reported, we cannot issue credit. You can contact us on customerservices@misspap.com

We Cannot Accept Returns For:

For hygiene reasons, there are certain products that we cannot accept returns for, including: Bodysuits, Intimates, Undergarments, Swimwear, Dresses/Playsuits with Built-In Undergarments, Jewelry, Sunglasses, Bags.

Exchanges

Unfortunately, we are currently unable to process exchanges. You can return your item to us and place a new order to receive the item of your choice. To return an item, please refer back to 'Return Policy'.

Reserved Rights

MISSPAP.COM reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time due to: An irregular or excessive returns history indicative of “wardrobing; An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or, potential fraudulent or criminal activity. Additionally, MISSPAP.COM reserves the right to refuse service to any customer or entity, due to similar actions as noted above. None MISSPAP.COM items sent to our distribution center will be discarded upon receipt.

Returns Address; 

1300 San Pedro 

Unit 116

LA 

California 

90015